By creating an account or using the site, you consent to this privacy policy. Please read the full policy carefully.
01 Introduction
Rajabaji (hereinafter referred to as "we", "us", or "the platform") is an internationally licensed online gaming and betting platform. We place the highest importance on our users' privacy and take full responsibility for protecting your personal data.
This Privacy Policy document explains what information Rajabaji collects, why it is collected, how it is used, and how it is kept secure. It also informs you of your rights over your personal data.
By using Rajabaji's website, mobile app, or any of our services, you automatically agree to this privacy policy. If you do not agree with any part of this policy, please refrain from using the platform.
02 What Data We Collect
Rajabaji collects different types of data for different purposes. We only collect information that is genuinely necessary to provide our services.
a) Information collected at registration:
- Full Name & Date of Birth
- Email Address & Mobile Number
- Residential address and country
- Username and password (encrypted)
- Preferred Currency & Language
b) Information collected during KYC verification:
- Copy of National ID (NID), Passport, or Driving License
- Selfie or facial photo
- Utility bill or bank statement for address verification
- Payment method details (mobile banking or bank account number)
c) Automatically collected information:
- IP address and device information (OS, browser, model)
- Login time, session duration, and activity logs
- Gaming history, bet amounts and outcomes
- Transaction records (deposits, withdrawals, bonuses)
- Cookies & Tracking Data (details below)
We never store your full payment card number. Payment information is always processed in encrypted form through a secure third-party payment gateway.
03 How We Use Your Data
Rajabaji uses your data solely for legitimate and necessary purposes. The table below outlines the purpose of each data use and its legal basis:
| Purpose | Type of Information | Legal basis |
|---|---|---|
| Account Management | Name, Email, Mobile | Contract Performance |
| Identity Verification (KYC) | NID, passport, photo | Legal obligation |
| Transaction Processing | Payment Information | Contract Performance |
| Fraud Prevention | IP, device, and activity logs | Legitimate Interest |
| Customer Service | Name, Email, Description of Issue | Contract Performance |
| Promotional Communications | Email, Mobile | Consent |
| Platform Development | Usage patterns and preferences | Legitimate Interest |
| Regulatory Reporting | Aggregate transaction data | Legal obligation |
Rajabaji does not sell your information to marketing agencies or share it with third parties without your consent. You may opt out of promotional communications at any time.
04 Information Sharing & Disclosure
Rajabaji may share your personal data with third parties only in strictly limited circumstances and under tight controls.
Parties with whom information is shared:
- Payment Providers: bKash, Nagad, Rocket, and banking partners — for transaction processing only.
- KYC verification services: Licensed third party for identity verification.
- Regulatory Authority: Government or licensing authorities where legally required.
- Law enforcement: When required by court order or as part of an investigation.
- Technology Infrastructure: Cloud hosting and cybersecurity service providers.
Rajabaji never sells your data to advertisers or data brokers. Strict confidentiality agreements are in place for any third-party data sharing.
05 Cookies & Tracking Technology
Rajabaji uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential cookies: Required for login sessions, security tokens, and core platform functions. These cannot be disabled.
- Functional Cookies: To remember your language, currency, and other preferences.
- Analytics Cookies: Used to analyze platform usage for improvement purposes — not personally identifiable.
- Security Cookies: For detecting and preventing fraudulent activity.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
06 Data Security Measures
Rajabaji employs industry-leading security measures to protect your data. Our security framework operates across the following layers:
- Transmission Security: All data is transmitted encrypted via TLS 1.3 protocol.
- Storage Encryption: Stored data is protected with AES-256 encryption.
- Access controls: Only authorized personnel are permitted to access specific data.
- Two-Factor Authentication (2FA): An additional layer of security for account login.
- Regular Security Audits: Third-party security experts conduct regular system audits.
- Data Backup: Regular backups are stored on secure, encrypted servers.
- Incident Response: In the event of a security breach, users will be notified within 72 hours.
Our servers are hosted in ISO 27001-certified data centers with internationally recognised accreditation and 24/7 physical security.
07 Your Data Rights
As a Rajabaji user, you have full control over your own data. We uphold the following rights in accordance with GDPR and international privacy laws:
Right of Access
You may request to see what data we hold about you. Submit a request to our support team and a full copy of your data will be sent within 30 days.
Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. Data can be updated through your account settings or by contacting support.
Right to Erasure ("Right to be Forgotten")
In certain circumstances, you may request that your data be deleted. However, some information may be required to be retained for a specified period to meet legal or regulatory obligations.
Right to Restriction of Processing
In certain circumstances, you may request that the processing of your information be temporarily suspended.
Right to Portability
You may request a copy of your data in a structured, machine-readable format.
Right to Object
You may object to processing based on legitimate interest, particularly in the case of direct marketing.
To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.
08 Data Retention Period
Rajabaji retains your data for a limited period. Retention duration depends on the type of data and applicable legal requirements:
- Account information: For the duration of active account use and up to 5 years after closure.
- KYC documents: A minimum of 5 years, as required by regulatory guidelines.
- Transaction Records: 7 years in accordance with financial regulations.
- Customer Service Records: 3 years after the issue is resolved.
- Cookies & Session Information: Up to 90 days after the session ends.
- Marketing Preferences: Until you opt out.
Once the designated retention period has passed, your data will be securely deleted or anonymized. Certain information may be retained for an extended period where required by law.
09 Child Protection Policy
Rajabaji strictly does not provide services to minors under the age of 18. We do not knowingly collect or store data from anyone under 18.
Age is verified at registration and reconfirmed during the KYC process. If we discover that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If you suspect your child is using this platform, please contact our support team immediately.
10 Policy Changes
Rajabaji reserves the right to update this privacy policy as needed. When changes are made, the following steps will be taken:
- The updated policy will be published on this page and the "Last Updated" date will be revised accordingly.
- For significant changes, advance notice will be sent to your registered email.
- A notification may be displayed when you log in to the platform.
Continued use of the platform after changes are published will be considered acceptance of the updated policy. We recommend checking this page regularly.
11 Contact & Complaints
If you have any questions, concerns, or complaints regarding the Privacy Policy, please get in touch with us. Our Data Protection team takes all requests seriously.
- Email: [email protected]
- Support Page: Visit the FAQ page
- Response Time: Up to 30 business days
We are always ready to resolve your concerns. If you are not satisfied with our response, you may file a complaint with the relevant data protection authority in your country.
This Privacy Policy was last updated on January 1, 2026. Rajabaji is fully committed to maintaining your trust.